COMMENTS
Nice article but I think it's really simpler than this- the essence of storytelling is *conflict*. The collision of a protagonist who wants something, and the obstacles in their way, demands a resolution. This is the universally-understood model of storytelling, and the form can be scaled to any language and subject matter.
Thanks for your comment, Ben. Your explanation of "conflict" is spot on and is a key element of great story-telling. Thanks for sharing it. We all need to learn about great story-telling.
Jeff Ogden, President
Find New Customers
Lead Generation Made Simple <a>http://www.findnewcustomers.net
Great post. I teach writing to elementary students and had not thought of applying it to marketing.
Thanks for the insight.
Hey Cynthia. Glad you liked it and I hope your kids find value too.
Jeff
Thanks for bringing attention to this topic Jeff.
I find its less important HOW you tell the story, and exponentially more important to have a story WORTH telling.
I've got a free book on the topic if you're readers are interested -
www.believemethebook.com
Thanks for your comments and your ebook, Michael. I've already downloaded it due to my deep interest in the story-telling paradigm. Thank you for sharing it.
Jeff
Awesome Jeff! Thanks for bringing people's attention to this topic, where storytelling underlies all remarkable marketing and content.
I think, company history or products can make for great story, but only when its written in a manner that speaks to your audience, and how they can self-identify and relate to what's being shared.
I consider story-telling to be the Holy Grail of marketing, Michael. It's the all powerful and poorly understood key to really engaging emotionally with prospective buyers.
I look forward to reading your manifesto and growing my own personal knowledge.
yeah, storytelling is the fundamental base at the core of marketing and branding. We live in a new age of communications where people must learn how to operate in an anti-sales environment. Everyone is cynical and suspicious. They don't know who to trust and what to believe. Narrative is the building block for how we make sense and meaning, and decide whether we agree with something or not.
Whether you like something or not, is based on whether you agree or connect with the underlying story.
Look forward to the continued dialogue.
You are obviously remarkable in your own right, as your post here is Mr. Volpe's non-verbal expression of this point. Well done, with a short & sweet approach that clearly makes the points, and doesn't have an after taste. I appreciate your excellent work.
Thanks for the nice comment, Gary. Appreciate it very much.
The storytelling shouldn't be - and isn't - just the preserve of the marketing department. My observations of great sales people suggest that one of the things that consistently set them apart is their ability to engage with their prospects by telling stories, rather than crudely pitching their "solution" at them.
These stories revolve around their experience in helping other similar people in similar organisations to solve similar problems. The stories use the prospect's language and talk to issues that are important to them. And the best of them have a "sting in the tale" - an unexpected benefit over and above the one the customer had been expecting.
In B2B markets, evidence suggests that one of the most important factors affecting brand reputation (and the likelihood of a sale) is the quality of the conversation between the customer and the vendor.
As marketers, we have a key role to play in collecting these stories and republishing them to the sales team - and in coaching all of our sales people to use the material to become better story tellers.
More here: http://www.inflexion-point.com/methodology/selling-through-storytelling/ (on a hubspot powered platform!)
Thanks for the thoughtful comment, Bob. And I liked your article too. You make an important point -- stories resonate with prospective buyers.
I also wrote a blog article on a related topic entitled
"The Right Way to Hire Salespeople" http://fearlesscompetitor.com/2010/02/15/the-right-way-to-hire-salepeople/
I'd love to hear what you think of that, Bob.